One important thing to know about Doug is that he is always there when you need him. We do not have enough demand for a full time systems administrator, but when something goes wrong there can be a serious work stoppage. Doug has always been there when problems arose and worked tirelessly until all was back to normal, and then he reviews the preventative measures. To us, he is as good as having our own in house dedicated Windows IT staff but at a proportional price.
-- Lynn Slater, Metabyte